How do I cancel my order?Updated 3 months ago

Orders can only be cancelled before they have been dispatched. We aim to dispatch orders within an hour of being placed (unless they are placed after 2 pm or over the weekend). If you wish to cancel an order placed on a working day before 2pm, we will do our best to assist you. Please call us on 0203 303 1349. Otherwise, please email us at [email protected] 

For orders that have already been dispatched, please refer to our returns policy: https://sargassoandgrey.com/pages/returns